1 hour ticket response
Our team of support engineers is focused on giving fast answers to all your queries. We’ll examine your helpdesk ticket as soon as it’s been received and will reply back to you with a solution to your problem within less than sixty minutes after the trouble ticket submission. As a matter of fact, our average response time is 20 minutes.
A Top–Quality Customer Care Service
Our tech support team representatives have significant experience in the Linux cloud web hosting packages sphere and are trained enough to supply a rapid solution to your problem. If, however, the issue at hand is not within the competency of a technician, the trouble ticket will be forwarded to a developer or administrator for additional investigation.
An Easy–to–Browse Help Section
In the Site Control Panel you’ll find an intuitive Help Center section where you can find quick suggestions on how to use our services. You can find the answers to your queries in the F.A.Q. library, find more hints in the web hosting account administration articles or check out the step–by–step video tutorials.