Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance team is qualified to efficiently care for all of our Linux cloud web hosting packages clients’ queries and guidance inquiries. Through our ticketing system, you’ll be able to send your inquiry and a support staff representative will most likely return to you in only max 1 hour. Realistically, practice has confirmed that the general reply time is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time needed. Our crew of consultants is going to be on the web for you 24x7x365 to reply to all of your queries and to sort out any concern you might have. You are able to send us a help support ticket from your Site Control Panel or send us an e–mail message anytime. Furthermore, on working days, you can easily phone us or make use of the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require support while performing tasks within the Control Panel, you are able to always select the Help key and track down your query in the selection of articles that will show up. We have as well turned the vast majority of articles and reviews into educational videos. The list of video tutorials will load if you click on the Videos press button located on the top right.