One-Hour Response Guarantee in Cloud Web Hosting
Our Linux cloud web hosting packages include a 1-hour reply time guarantee, which suggests that no matter what query or obstacle you might have, we’ll always be there to lend a hand. The fact is, it seldom takes more than 30 minutes to get a problem sorted out or a query answered, and this is valid for both sales and technical matters. Our client service staff representatives are available 24x7, even on legal holidays and weekends, which means that you will get immediate assistance whenever you need it. We know exactly how costly time can be, so by the time we respond to your e-mail or trouble ticket, we’ll have looked into the matter and, if we haven’t solved it, we will give you more information about what you have to do on your end – when the case requires it. With our support services, you can be certain that there will be somebody to lend you a helping hand instantly, regardless of the hour.