If your website hosting company supplies live chat support, you can speak with a representative live and find out helpful info or get a problem resolved timely. The key advantage of using chat rather than calling to talk to a live person is that you'll need just a computer with Internet access, so that you won't pay any fees in the event that you are in another state or country. What's more, it is simpler to copy and paste info like domain names, usernames or error messages in other words details that are sometimes difficult to provide to the other side over the phone. The real-time chat is also a quicker solution to contact your website hosting supplier's support crew in comparison to using a ticketing system. Last, but not least, when some situation needs a little more time to be dealt with, you are able to do something different while you wait for support on the live chat, so you won't lose time - something that is not possible in case you're on the telephone.

Live Chat Support in Cloud Web Hosting

As a part of the support services that we offer for all our Linux cloud web hosting packages, you'll find live chat support that is available every day, even on holidays. You will be able to contact us no matter if you already own an account or not, as we can support you with pretty much anything, ranging from giving you common information about our solutions in case you are not our client yet and you are considering to purchase one of our plans, to helping you with creating an email account in an e-mail client. Part of the issues are more complex and time-consuming, so you'll have to employ the ticketing system that is incorporated into the Hepsia hosting Control Panel, but we can save you precious time and help you in real time on the live chat for quite a lot of things.